Delete your data or account
You're in control of everything in Gretl. You can remove individual entries, or erase your whole account and all of its data, at any time.
Delete specific data
In the app you can remove individual items without deleting your account — the change is immediate:
- Swipe or tap a logged meal to edit or delete it
- Edit or remove a weigh-in or water entry
- Delete a message from your coach chat
Delete everything (your account)
To erase your entire account and all associated data, open Gretl and go to Settings → Delete account, then confirm. It happens immediately and permanently — no waiting period, and it can't be undone.
Can't open the app?
Email support@gretl.ai from the address on your account and ask us to delete your data or your account. We'll confirm and take care of it for you.
What gets deleted
Deleting your account permanently erases everything tied to it:
- Your profile and goals (weight, targets, preferences)
- Your meals, calorie and macro logs, and meal photos
- Your weigh-ins, water and cholesterol logs
- Your coach chat history
- Any push notification tokens and notification preferences
- Any watch you paired, and the token that let it log for you
What we keep
Nothing that identifies you. Once your account is deleted there is no additional retention period for your data in the live service. Residual copies in routine encrypted backups are overwritten on the normal backup rotation, within 30 days, after which nothing remains. We keep data only where the law requires it.